Certificate II in Business

Certificate II in Business

Qualification overview

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Employment opportunities with this qualification include Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist.

Successful completion of the Certificate II in Business may provide entry into the Certificate III Business, and other Certificate II, III and IV Accredited Courses and Training Package qualifications.

Total Length

47 weeks or 23 week intensive

Study Weeks

36 weeks or 18 weeks (intensive)

Entry requirement
  • IELTS 4.5 equivalent / NEAS Intermediate English level
  • Successful completion of Year 10 or equivalent
  • Minimum 18 years of age

01. BSBWHS201 Contribute to health and safety of self and others

02. BSBSUS201 Participate in environmentally sustainable work practices

03. BSBITU203 Communicate Electronically

04. BSBCUS201 Deliver a service to customers

05. BSBWOR202 Organise and complete daily work activities

06. BSBWOR203 Work effectively with others

07. BSBCMM201 Communicate in the workplace

08.BSBITU202 Create and use spreadsheets

09. BSBWOR204 Use business technology

10. BSBITU201 Produce simple word processed documents

11. BSBINM201 Process and maintain workplace information

12. BSBIND201 Work effectively in a business environment

Qualification Details

BSB20115 / CRICOS: 086792G