Certificate III in Business Administration

BSB30415-Certificate III in Business Administration

Qualification overview

This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.

Employment opportunities with this qualification include Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist.

Successful completion of the Certificate III in Business Administration may provide entry into the Certificate IV Business or Customer Engagement, and other Certificate III, IV and Diploma Accredited Courses and Training Package qualifications.

Total Length

35 weeks

Study Weeks

27 weeks

Recognition of prior learning / credit transfer
  • You will be given the opportunity to reduce your course length through recognition of prior learning or transferring credit from previously completed courses
  • Information on units that may cross over with this course from other course we offer can be found here
Mode of delivery
  • 20 hours per week face to face, with a mix of lecture style classes, tutorials and practical elements
  • There are approximately 6 hours of assessment for each unit in the course, comprising of written assessments and practical demonstrations
  • Depending on your previous skills and knowledge, you may need to attend more elements. You can take our assessment previous skills and knowledge assessment here
Entry requirement
  • IELTS 4.5 equivalent / NEAS High Intermediate English level
  • Successful completion of Year 10 or equivalent
  • Minimum 18 years of age

01. BSBITU307 | Develop keyboarding speed and accuracy

02. BSBWHS201 | Contribute to health and safety of self and others

03. BSBADM307 | Organise schedules

04. BSBITU302 | Create electronic presentations

05. BSBITU303 | Design and produce text documents

06. BSBITU306 | Design and produce business documents

07. BSBITU309 | Produce desktop published documents

08. BSBITU313 | Design and produce digital text documents

09. BSBWOR204 | Use business technology

10. BSBCMM301 | Process customer complaints

11. BSBCUS301 | Deliver and monitor a service to customers

12. BSBWOR301 | Organise personal work priorities and development

Qualification Details




BSB30415 / CRICOS: 098194G