Certificate III in Business

BSB30115-Certificate III in Business

Qualification overview

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Employment opportunities with this qualification include Administration Assistant, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist), Word Processing Operator, Customer Service Officer, Payroll Officer, Clerical Office.

Successful completion of the Certificate III in Business may provide entry into the Certificate IV Business or Customer Engagement, and other Certificate III, IV and Diploma Accredited Courses and Training Package qualifications.

Total Length

55 weeks or 27 weeks (intensive)

Study Weeks

42 weeks or 21 weeks (intensive)

Recognition of prior learning / credit transfer
  • You will be given the opportunity to reduce your course length through recognition of prior learning or transferring credit from previously completed courses
  • Information on units that may cross over with this course from other course we offer can be found here
Mode of delivery
  • 20 hours per week face to face, with a mix of lecture style classes, tutorials and practical elements
  • There are approximately 6 hours of assessment for each unit in the course, comprising of written assessments and practical demonstrations
  • Depending on your previous skills and knowledge, you may need to attend more elements. You can take our assessment previous skills and knowledge assessment here
Entry requirement
  • IELTS 5 equivalent / NEAS High Intermediate English level
  • Successful completion of Year 10 or equivalent
  • Minimum 18 years of age

01. BSBWHS302 | Apply knowledge of WHS legislation in the workplace

02. BSBWOR204 | Use business technology

03. BSBCMM301 | Process customer complaints

04. BSBITU309 | Produce desktop published documents

05. BSBITU312 | Create electronic presentations

06. BSBWOR301 | Organise personal work priorities and development

07. BSBWRT301 | Write simple documents

08. BSBCUS301 | Deliver and monitor a service to customers

09. BSBDIV301 | Work effectively with diversity

10. BSBITU314 | Design and produce spreadsheets

11. BSBITU306 | Design and produce business documents

12. BSBITU313 | Design and produce digital text documents


Qualification Details

BSB30115 / CRICOS: 086831E