Certificate IV

Certificate IV courses are designed for supervisory and management positions.

This qualification level is valuable if you want to advance your career in the industry you already work in, or build on skills you’ve acquired through previous study.

Summary Graduates at this level will have theoretical and practical knowledge and skills for specialised and/or skilled work and/or further learning.
Knowledge Graduates at this level will have broad factual, technical and some theoretical knowledge of a specific area or a broad field of work and learning.
Skills Graduates at this level will have a broad range of cognitive, technical and communication skills to select and apply a range of methods, tools, materials and information to:

  • complete routine and non-routine activities
  • provide and transmit solutions to a variety of predictable and sometimes unpredictable problems
Application of knowledge and skills Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement and limited responsibility in known or changing contexts and within established parameters.
AQF length 0.5-2 years (600-2400 nominal hours)

Certificate IV in Customer Engagement

Certificate IV in Business