Certificate I in Retail Services

Certificate I in Retail Services

Qualification overview

This qualification reflects the role of individuals who complete a limited range of basic workplace tasks. These individuals possess a limited range of technical skills and knowledge.

Employment opportunities with this qualification include frontline team member.

Successful completion of the Certificate I in Retail may provide entry into the Certificate II, III or IV in Retail, and other Certificate II, III and IV Accredited Courses and Training Package qualifications.

Total Length

15 weeks

Study Weeks

12 weeks

Entry requirement
  • IELTS 4.5 equivalent / NEAS Intermediate English level
  • Successful completion of Year 10 or equivalent
  • Minimum 18 years of age

01. SIRXWHS001 Work safely

02. SIRXIND003 Organise personal work requirements

03. SIRXIND001 Work effectively in a service environment

04. SIRXCOM001 Communicate in the workplace to support team and customer outcomes

05. FSKDIG02 Use digital technology for simple workplace tasks

Qualification Details

SIR10116 / CRICOS: 096424D