Certificate I in Retail Services

SIR10116-Certificate I in Retail Services

Qualification overview

This qualification reflects the role of individuals who complete a limited range of basic workplace tasks. These individuals possess a limited range of technical skills and knowledge.

Employment opportunities with this qualification include frontline team member.

Successful completion of the Certificate I in Retail may provide entry into the Certificate II, III or IV in Retail, and other Certificate II, III and IV Accredited Courses and Training Package qualifications.

Total Length

15 weeks

Study Weeks

12 weeks

Mode of delivery
  • 20 hours per week face to face
    • Each study week – 4 hours of lecture-based activities, 4 hours of tutorial / discussions (with assessments being completed in the final week as necessary), 4 hours of hands on – practical exercises (with assessments being completed in the final week as necessary) and 8 hours of directed learning opportunities.
    • Depending on your previous skills and knowledge, classes will be made available in the ‘break’ weeks, on a Tuesday and Wednesday.
Entry requirement
  • IELTS 4.5 equivalent / Intermediate English level
  • Successful completion of Year 10 or equivalent
  • Minimum 18 years of age
Existing Skills, Knowledge and Experience

This course is ideally suited for someone who

  • A knowledge of the retail environment, possibly only as a customer, but they will be aware how retail operates in general.
  • May have held low levels positions previously, but do not possess an extensive work history
  • Limited previous academic study and exposure

You can take our assessment previous skills and knowledge assessment here

Recognition of prior learning / credit transfer
  • You will be given the opportunity to reduce your course length through recognition of prior learning or transferring credit from previously completed courses
  • Information on units that may cross over with this course from other course we offer can be foundhere


Qualification Details

SIR10116 / CRICOS: 096424D