Certificate I in Retail Services

SIR10116-Certificate I in Retail Services

Qualification overview

This qualification reflects the role of individuals who complete a limited range of basic workplace tasks. These individuals possess a limited range of technical skills and knowledge.

Employment opportunities with this qualification include frontline team member.

Successful completion of the Certificate I in Retail may provide entry into the Certificate II, III or IV in Retail, and other Certificate II, III and IV Accredited Courses and Training Package qualifications.

Total Length

15 weeks

Study Weeks

12 weeks

Recognition of prior learning / credit transfer
  • You will be given the opportunity to reduce your course length through recognition of prior learning or transferring credit from previously completed courses
  • Information on units that may cross over with this course from other course we offer can be found here
Mode of delivery
  • 20 hours per week face to face, with a mix of lecture style classes, tutorials and practical elements
  • There are approximately 6 hours of assessment for each unit in the course, comprising of written assessments and practical demonstrations
  • Depending on your previous skills and knowledge, you may need to attend more elements. You can take our assessment previous skills and knowledge assessment here
Entry requirement
  • IELTS 4.5 equivalent / NEAS Intermediate English level
  • Successful completion of Year 10 or equivalent
  • Minimum 18 years of age

01. SIRXWHS001 | Work safely

02. SIRXIND003 | Organise personal work requirements

03. SIRXIND001 | Work effectively in a service environment

04. SIRXCOM001 | Communicate in the workplace to support team and customer outcomes

05. FSKDIG02 | Use digital technology for simple workplace tasks

Qualification Details

SIR10116 / CRICOS: 096424D