Certificate III in Tourism

SIT30116-Certificate III in Tourism

Qualification overview

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

Employment opportunities with this qualification include adventure tourism guide, booking agent, customer service agent, inbound tour coordinator, operations consultant for a tour operator, reservations sales agent or sales consultant.

Successful completion of the Certificate III in Tourism may provide entry into the Certificate IV in Tourism and other Certificate III and IV Accredited Courses and Training Package qualifications.

Total Length

47 weeks

Study Weeks

36 weeks

Recognition of prior learning / credit transfer
  • You will be given the opportunity to reduce your course length through recognition of prior learning or transferring credit from previously completed courses
  • Information on units that may cross over with this course from other course we offer can be found here
Mode of delivery
  • 20 hours per week face to face, with a mix of lecture style classes, tutorials and practical elements
  • There are approximately 6 hours of assessment for each unit in the course, comprising of written assessments and practical demonstrations
  • Depending on your previous skills and knowledge, you may need to attend more elements. You can take our assessment previous skills and knowledge assessment here
Entry requirement
  • IELTS 5.5 equivalent / Upper Intermediate English level
  • Successful completion of Year 10 or equivalent; Certificate II in Tourism advantageous
  • Minimum 18 years of age

01. SITXWHS001 | Participate in safe work practices

02. SITXCOM002 | Show social and cultural sensitivity

03. SITTIND001 | Source and use information on the tourism and travel industry

04. SITXCCS006 | Provide service to customers

05. SITTTSL002 | Access and interpret product information

06. SITTTSL016 | Provide specialist advice on cruises

07. SITXCOM001 | Source and present information

08. SITXCCS002 | Provide visitor information

09. SITTTSL004 | Provide advice Australian destinations

10. BSBWOR203 | Work effectively with others

11. SIRXCOM001 | Communicate in the workplace to support team and customer outcomes

12. SITXCCS001 | Provide customer information and assistance

13. BSBWOR204 | Use business technology

14. SIRXIND003 | Organise personal work requirements

15. BSBSUS201 | Participate in environmentally sustainable work practices

Qualification Details

SIT30116 / CRICOS: 096429K