Certificate III in Tourism

SIT30116 / CRICOS: 096429K

Certificate III in Tourism

Qualification overview

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

Employment opportunities with this qualification include adventure tourism guide, booking agent, customer service agent, inbound tour coordinator, operations consultant for a tour operator, reservations sales agent or sales consultant.

Successful completion of the Certificate III in Tourism may provide entry into the Certificate IV in Tourism and other Certificate III and IV Accredited Courses and Training Package qualifications.

Total Length

47 weeks

Study Weeks

36 weeks

Entry requirement
  • IELTS 5.5 equivalent / NEAS Upper Intermediate English level
  • Successful completion of Year 10 or equivalent; Certificate II in Tourism advantageous
  • Minimum 18 years of age

01. SITXCOM002 Show social and cultural sensitivity

02. SITXWHS001 Participate in safe work practices

03. SITTIND001 Source and use information on the tourism and travel industry

04. SITXCCS006 Provide service to customers

05. BSBITU306 Design and produce business documents

06. SIRXPDK001 Advise on products and services

07. SIRXSLS001 Sell to the retail customer

08. BSBITU202 Create and use spreadsheets

09. SITXCOM001 Source and present information

10. BSBWOR203 Work effectively with others

11. SITXCCS003 Interact with customers

12. SITXCCS001 Provide customer information and assistance

13. BSBWOR204 Use business technology

14. BSBCMM201 Communicate in the workplace

15. BSBSUS201 Participate in environmentally sustainable work practices

Qualification Details