SIT30116-Certificate III in Tourism
Qualification overview
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
Employment opportunities with this qualification include adventure tourism guide, booking agent, customer service agent, inbound tour coordinator, operations consultant for a tour operator, reservations sales agent or sales consultant.
Successful completion of the Certificate III in Tourism may provide entry into the Certificate IV in Tourism and other Certificate III and IV Accredited Courses and Training Package qualifications.
Total Length
47 weeks
Study Weeks
36 weeks
Recognition of prior learning / credit transfer
- You will be given the opportunity to reduce your course length through recognition of prior learning or transferring credit from previously completed courses
- Information on units that may cross over with this course from other course we offer can be found here
Mode of delivery
- 20 hours per week face to face, with a mix of lecture style classes, tutorials and practical elements
- There are approximately 6 hours of assessment for each unit in the course, comprising of written assessments and practical demonstrations
- Depending on your previous skills and knowledge, you may need to attend more elements. You can take our assessment previous skills and knowledge assessment here
Entry requirement
- IELTS 5.5 equivalent / Upper Intermediate English level
- Successful completion of Year 10 or equivalent; Certificate II in Tourism advantageous
- Minimum 18 years of age
Units
01. SITXWHS001 | Participate in safe work practices
02. SITXCOM002 | Show social and cultural sensitivity
03. SITTIND001 | Source and use information on the tourism and travel industry
04. SITXCCS006 | Provide service to customers
05. SITTTSL002 | Access and interpret product information
06. SITTTSL016 | Provide specialist advice on cruises
07. SITXCOM001 | Source and present information
08. SITXCCS002 | Provide visitor information
09. SITTTSL004 | Provide advice Australian destinations
10. BSBWOR203 | Work effectively with others
11. SIRXCOM001 | Communicate in the workplace to support team and customer outcomes
12. SITXCCS001 | Provide customer information and assistance
13. BSBWOR204 | Use business technology
14. SIRXIND003 | Organise personal work requirements
15. BSBSUS201 | Participate in environmentally sustainable work practices
