
BSB30115-Certificate III in Business
Qualification overview
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Employment opportunities with this qualification include Administration Assistant, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist), Word Processing Operator, Customer Service Officer, Payroll Officer, Clerical Office.
Successful completion of the Certificate III in Business may provide entry into the Certificate IV Business or Customer Engagement, and other Certificate III, IV and Diploma Accredited Courses and Training Package qualifications.
Total Length
55 weeks
Study Weeks
42 weeks
Recognition of prior learning / credit transfer
- You will be given the opportunity to reduce your course length through recognition of prior learning or transferring credit from previously completed courses
- Information on units that may cross over with this course from other course we offer can be found here
Mode of delivery
- 20 hours per week face to face, with a mix of lecture style classes, tutorials and practical elements
- There are approximately 6 hours of assessment for each unit in the course, comprising of written assessments and practical demonstrations
- Depending on your previous skills and knowledge, you may need to attend more elements. You can take our assessment previous skills and knowledge assessment here
Entry requirement
- IELTS 5 equivalent / High Intermediate English level
- Successful completion of Year 10 or equivalent
- Minimum 18 years of age
Units
01. BSBWHS307 | Apply knowledge of WHS laws in the workplace
02. BSBWOR204 | Use business technology
03. BSBCMM301 | Process customer complaints
04. BSBITU309 | Produce desktop published documents
05. BSBITU312 | Create electronic presentations
06. BSBWOR301 | Organise personal work priorities and development
07. BSBWRT301 | Write simple documents
08. BSBCUS301 | Deliver and monitor a service to customers
09. BSBDIV301 | Work effectively with diversity
10. BSBITU314 | Design and produce spreadsheets
11. BSBITU306 | Design and produce business documents
12. BSBITU313 | Design and produce digital text documents
Intensive-BSB30115-Certificate III in Business
Qualification overview
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Employment opportunities with this qualification include Administration Assistant, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist), Word Processing Operator, Customer Service Officer, Payroll Officer, Clerical Office.
Successful completion of the Certificate III in Business may provide entry into the Certificate IV Business or Customer Engagement, and other Certificate III, IV and Diploma Accredited Courses and Training Package qualifications.
Total Length
27 weeks
Study Weeks
21 weeks
Recognition of prior learning / credit transfer
- You will be given the opportunity to reduce your course length through recognition of prior learning or transferring credit from previously completed courses
- Information on units that may cross over with this course from other course we offer can be found here
Mode of delivery
- 20 hours per week face to face, with a mix of lecture style classes, tutorials and practical elements
- There are approximately 6 hours of assessment for each unit in the course, comprising of written assessments and practical demonstrations
- Depending on your previous skills and knowledge, you may need to attend more elements. You can take our assessment previous skills and knowledge assessment here
Entry requirement
- IELTS 5.5 equivalent / Upper-Intermediate English level
- Successful completion of Year 10 or equivalent
- Minimum 18 years of age




